Account Manager - Renewal & Expansion (Web3/Fintech)
Range is seeking a proactive and relationship-driven Account Manager to help manage and grow relationships with our institutional clients across crypto, fintech, and payments.
In this role, you will work closely with existing customers to ensure strong product adoption, gather client feedback, and identify opportunities to expand how institutions use Range's on-chain intelligence and compliance suite.
You will act as a key bridge between clients and internal teams, ensuring customers get the most value from Range while helping surface insights that inform our product, engineering, and GTM strategy.
This role reports directly to the VP of Strategy & Growth.
Key Responsibilities
- Manage and grow relationships with Range's institutional clients across crypto, fintech, and payments.
- Support onboarding and ongoing engagement to ensure strong product adoption and customer success.
- Identify opportunities for account expansion, including upsells and cross-product adoption.
- Act as the first point of contact for client questions, helping troubleshoot issues and coordinate with product or engineering teams to resolve them quickly.
- Help clients debug product usage, interpret data outputs, and ensure they can successfully integrate and operate Range's tools.
- Gather structured client feedback and relay insights to product and leadership teams.
- Monitor account health and proactively engage clients to maintain strong relationships.
- Coordinate with product, engineering, and sales teams to address client needs and deliver solutions.
- Represent Range professionally in client conversations and industry settings.
What You Bring
- 3+ years of experience in account management, partnerships, customer success, or client-facing roles in fintech or web3.
- Familiarity with stablecoins or crypto-native financial infrastructure.
- Comfort working with APIs, data outputs, or technical teams to troubleshoot client issues.
- Strong communication and relationship-building skills.
- Ability to translate technical products into clear conversations with clients.
- Highly organized and comfortable working in a fast-paced startup environment.
Bonus
- Experience working with compliance, risk, or blockchain analytics products.
- Experience in banking, fintech, or leading web3 data and infrastructure companies
What We Offer
- Competitive salary + performance incentives
- Equity aligned with long-term growth
- High ownership and direct exposure to leadership
- Remote-first with global team
- Health and sports benefits
- Yearly international team off-sites
About Range
Range is at the forefront of the blockchain revolution, building innovative Web3 solutions that redefine digital ownership, finance, and interaction. Based in New York, we are a dynamic team of engineers, designers, and strategists dedicated to creating robust, scalable, and user-centric decentralized applications. Our work spans critical areas of the crypto ecosystem, from advanced DeFi protocols to groundbreaking NFT platforms, always with an eye towards fostering a more open, transparent, and equitable digital world. Our culture at Range is built on a foundation of intellectual curiosity, collaborative spirit, and a relentless pursuit of excellence. We champion an environment where bold ideas are encouraged, challenges are met with innovative solutions, and continuous learning is paramount. We believe in empowering our team members to take ownership, experiment, and contribute meaningfully to projects that have a tangible impact on the Web3 landscape. Join Range and become part of a pioneering team shaping the future of blockchain technology. If you're passionate about decentralized systems, eager to push the boundaries of what's possible, and thrive in a fast-paced, high-impact environment, we invite you to explore career opportunities with us. Contribute to building the next generation of Web3 infrastructure and applications that will empower millions worldwide.
Ready to Apply?
To submit your application for this position, please visit Range's official website and follow their application process.