HR Admin (FTC)
HR Admin (FTC)
Locations Supported 🌍
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Spain, Portugal, Romania, South Africa, Poland, United Kingdom
Relocation available: No
Work pattern:
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Remote
About the Opportunity
What You Will Do
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Jira Ticket Management: Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries, escalating when necessary.
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Onboarding Coordination: Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup in Workday, Deel, and ADP.
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Building processes and SOPs: Everyone here at MoonPay needs to think with a business operations mindset. You'll be assessing our employee facing processes and looking at how we can make them scalable
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AI optimisation: Using Claude, Gemini enterprise and ChatGPT, envision and plan ways of reducing manual effort to deal with employee tickets
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Offboarding Administration: Process offboarding requests, ensuring documentation is completed and filed accurately.
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Payroll support: Create and review monthly reports to inform our payroll manager around any changes across all payroll systems.
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Data Management & Compliance: Maintain accuracy of employee records across HR systems while adhering to privacy and confidentiality protocols.
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Knowledge Base Contribution: Identify recurring issues and document solutions to continuously improve processes and employee self-service resources.
About You
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3-6 years of experience in HR administration, People Operations, or a similar support role.
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Strong organizational skills with a detail-oriented approach to data management.
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Comfortable working with HR systems such as Workday, ADP, or Jira (experience with multiple systems a plus).
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Ability to build and test robust processes
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Ability to use AI to augment workflows, automate processes and analyse data
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Ability to manage multiple priorities in a fast-paced environment.
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Excellent problem-solving skills and a proactive, service-oriented mindset.
Requirements
About the Opportunity We are seeking a detail-oriented HR Admin to join our People team on a fixed term contract. This role will serve as the first point of contact for employee support through our Jira ticketing system, ensuring timely responses and accurate recordkeeping. You will play a critical role in supporting the employee lifecycle — from onboarding new hires to coordinating offboarding processes — while maintaining compliance and data accuracy across our HR systems. This is an excellent opportunity for someone looking to develop their operational experience in HR operations within a fast-paced, global environment, where tech oriented solutions are the default. What You Will Do Jira Ticket Management: Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries, escalating when necessary. Onboarding Coordination: Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup in Workday, Deel, and ADP. Building processes and SOPs: Everyone here at MoonPay needs to think with a business operations mindset. You’ll be assessing our employee facing processes and looking at how we can make them scalable AI optimisation: Using Claude, Gemini enterprise and ChatGPT, envision and plan ways of reducing manual effort to deal with employee tickets Offboarding Administration: Process offboarding requests, ensuring documentation is completed and filed accurately. Payroll support: Create and review monthly reports to inform our payroll manager around any changes across all payroll systems. Data Management & Compliance: Maintain accuracy of employee records across HR systems while adhering to privacy and confidentiality protocols. Knowledge Base Contribution: Identify recurring issues and document solutions to continuously improve processes and employee self-service resources. About You 3-6 years of experience in HR administration, People Operations, or a similar support role. Strong organizational skills with a detail-oriented approach to data management. Comfortable working with HR systems such as Workday, ADP, or Jira (experience with multiple systems a plus). Ability to build and test robust processes Ability to use AI to augment workflows, automate processes and analyse data Ability to manage multiple priorities in a fast-paced environment. Excellent problem-solving skills and a proactive, service-oriented mindset.
About MoonPay
MoonPay is at the forefront of the digital revolution, building the foundational payment infrastructure that connects the traditional financial world with the innovative blockchain economy. Our mission is to make accessing cryptocurrencies and digital assets simple, secure, and accessible for everyone, everywhere. We empower individuals and businesses across Australia and globally to seamlessly participate in the future of finance, driving mainstream adoption of blockchain technology through user-friendly solutions. Our culture thrives on innovation, collaboration, and a shared passion for pushing boundaries within a dynamic remote work environment. We believe in fostering an inclusive workplace where diverse perspectives are celebrated, and every team member is encouraged to contribute meaningfully to our collective success. At MoonPay, you'll find a supportive team dedicated to excellence, constantly challenging the status quo and solving complex problems with creativity and expertise. Joining MoonPay means becoming a part of a rapidly evolving industry with significant growth opportunities. We offer a challenging yet rewarding environment where curiosity is encouraged and professional development is prioritized. If you're looking to make a lasting impact at the intersection of fintech and blockchain, and want to help shape the future of digital payments from anywhere in Australia, MoonPay is where your talent can truly shine.
Ready to Apply?
To submit your application for this position, please visit MoonPay's official website and follow their application process.