Company Description Jump Crypto NY operates in the digital asset and blockchain ecosystem, focusing on building and scaling high-performance crypto trading and infrastructure solutions. The organization combines quantitative research, advanced technology, and rigorous risk management to participate in global crypto markets. Team members collaborate across functions to deliver resilient systems, efficient operations, and compliant processes. The company values innovation, transparency, and strong operational discipline to support sustainable growth in a fast-evolving industry.
Role Description The Director of Operations is a full-time remote role responsible for overseeing day-to-day operational activities across Jump Crypto NY. This position manages and optimizes processes, workflows, and internal controls to support trading, technology, and business functions. The Director will coordinate cross-functional teams, monitor performance metrics, and implement improvements to ensure efficiency, quality, and regulatory alignment. The role includes developing and managing budgets, tracking operational costs, and supporting strategic planning and resource allocation. The Director will also handle operational risk assessments, vendor relationships, and service standards to ensure consistent and reliable support for internal stakeholders and external partners.
Qualifications

Candidates should possess strong Operations Management skills, including process optimization, policy implementation, and cross-functional coordination.
Candidates should possess advanced Analytical Skills to interpret data, build dashboards, and support decision-making with clear operational insights.
Candidates should possess Team Management experience, including mentoring, performance management, and building collaborative, high-performing teams.
Candidates should possess Budgeting and financial management skills to plan, track, and optimize operational expenditures.
Candidates should possess Customer Service skills to maintain high service standards, manage stakeholder expectations, and resolve issues promptly.
Experience in crypto, fintech, trading, or technology-driven organizations is beneficial.
Strong communication, problem-solving, and organizational skills are required.
Bachelor’s degree in Business, Operations, Finance, or a related field; advanced degree or relevant certifications are a plus.

When applying, mention the word CANDYSHOP to show you read the job post completely.

Jump Crypto NY

Open Positions (1)

Director of Operations