Compliance Manager

About the Role Crypto.com is looking for a Compliance Manager to support our U.S. exchange operations. This is a high-ownership, hands-on role built for someone who thrives in fast-moving environments and knows how to operate without constant direction. You'll work closely with our compliance team across a broad scope of responsibilities — from BSA/AML program support and audit coordination to consumer compliance, policy maintenance, and regulatory remediation — and you'll be expected to bring structure, judgment, and initiative to everything you do.

Responsibilities Support and maintain the Crypto.com Compliance Program to include: Bank Secrecy Act/Anti-Money Laundering (BSA/AML), policy development, procedure maintenance, and ongoing monitoring Support audits and reviews of the AML compliance program; engage with internal stakeholders to facilitate issue resolution Assist in the development and management of project plans for regulatory remediation efforts, including scope, timelines, resources, and deliverables Coordinate with internal teams and external consultants to facilitate remediation efforts and communicate progress to relevant stakeholders Prepare materials for working groups, committees, project dashboards, and executive presentations Ensure clear and timely customer communication during the RFI process Conduct due diligence reviews and ad hoc compliance assessments as needed Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP Own and maintain compliance policies and procedures, keeping them current with regulatory changes and business developments Identify procedural opportunities and help drive process improvements across the compliance function Perform ad hoc special projects as required Work with regulators and help facilitate regulatory relationships as needed Requirements 3+ years of compliance experience in a financial services, fintech, or banking environment Working knowledge of BSA/AML requirements and the Bank Secrecy Act framework Direct experience with consumer compliance regulations, including Reg E and UDAAP Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts Strong attention to detail and the ability to manage multiple priorities in a dynamic environment Experience preparing materials for working groups, committees, or regulatory submissions Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving Fintech or crypto industry background preferred Consumer compliance experience (Reg E, prepaid/credit card) is a strong plus Familiarity with banking regulators and examination processes is a plus